This Privacy Policy applies to the services offered at www.lifetime.net.au, the website operated by Ergodesk Pty Ltd (ABN 16 064 960 612), trading as Lifetime Industries.
Please read this Privacy Policy carefully before using our website. Usage of the website is conditional upon you agreeing to be bound by this Privacy Policy.
Your Personal Information Is Important to Us
Ergodesk recognises the importance of your privacy, and that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust and we take that seriously. This Privacy Policy is intended to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Collecting Information About You
Ergodesk will not collect any personal information about you without your consent. We only collect personal information that you provide to us directly, and information about how you use our website. This may include information collected when you:
- Submit an enquiry or quote request through our website
- Submit a cutting list quote request
- Contact us via email, phone, or our online contact form
- Visit our showroom and provide your details
- Subscribe to communications from us
The types of personal information we may collect include your name, email address, phone number, business name, delivery address, and details related to product enquiries.
How We Use Your Information
We use your personal information for the following purposes:
- To respond to your enquiries and provide quotes
- To process and fulfil orders
- To communicate with you about products and services
- To improve our website and customer experience
- To comply with legal obligations
We will not use your personal information for purposes other than those outlined in this policy without your prior consent.
Disclosure of Your Information
Ergodesk will not sell, trade, or rent your personal information to third parties. We may share your information with:
- Our employees and contractors who need the information to perform their duties
- Delivery and logistics partners to fulfil your orders
- Professional advisors (such as accountants or lawyers) where required
- Government authorities where required by law
Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website.
We may use analytics tools (such as Google Analytics) to collect anonymous data about website traffic and usage patterns. This information is used to improve the functionality and content of our website. You can control cookie settings through your browser preferences.
Security of Your Information
Ergodesk takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We store personal information in secure systems and limit access to authorised personnel only.
Access and Correction
You have the right to request access to the personal information we hold about you. You may also request that we correct any information that is inaccurate, out of date, incomplete, irrelevant, or misleading. To make a request, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, or wish to make a complaint about the handling of your personal information, please contact us:
Ergodesk Pty Ltd (trading as Lifetime Industries)
Unit 3 / 56 John Street, Leichhardt NSW 2040, Australia
Phone: 02 9518 5901
Email: sales@lifetime.net.au
Last updated: March 2026